LEGAL REFERENCE

Hi game mein aapka niji maloomat mehfooz hai

Hum samjhte hain ke aapka personal data ahem hai. Jab aap hi game par account kholte ho, tab aapka naam, contact aur payment ki maloomat encrypted rehti hai...

Encrypted Account DataJazzCash aur Easypaisa ke liye Secure TransfersPakistan ke Local Qanoon ke Mutabiq
hi game Hi game mein aapka niji maloomat mehfooz hai

Aapka data kaun sambhalta hai aur kyun

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD KA RASTA

Privacy ke sawaal mein hum se rabta karen

Team online

Live Chat Support

Aapke account ya data-related sawaalat ke liye live chat khol sakte ho. Hamara team Pakistan time zone mein 24 ghante available rehta hai aur aapke privacy concerns ko foran address karte hain.

Email Support Desk

Support email par apna detailed message bhej sakte ho. Hum 12 ghanton ke andar privacy policy ke baare mein puri tafseel forna vaapsi de dete hain.

Account Settings

Aapka account dashboard mein Privacy aur Data settings section hai jahan se aap apne preferences badal sakte ho ya apne account ka data dekh sakte ho.

ENCRYPTION AUR SURAKSHA

Hum kis tarah se aapka data mehfooz rakhte hain

SSL Encryption

Har baat jo aap hi game par likhte ho—login password se le kar withdrawal request tak—SSL encryption ke zariye protected rehti hai. Kisi bhi hacker ke liye aapka data padha nahi ja sakta.

Banking Partner Protocols

JazzCash, Easypaisa, SadaPay aur Raast ke saath hamara integration banking-level security standards follow karta hai. Har transaction verify hota hai aur false withdrawals block hote hain.

Data Deletion on Request

Aap apna account band kar sakte ho aur apna personal data delete kara sakte ho. Hum GDPR jaise international standards ko samjhte hain aur data ko timeline mein delete karte hain.

No Third-Party Sharing

Hum aapke personal details ko adverising companies ya third parties ko nahi dete. Sirf aapke account operating aur legal compliance ke liye hum data use karte hain.

Fraud Detection System

Aapke account par unusual activity detect hone par hum automatically alert bhejte hain. Agar koi alag location se login try kare, to hum aapko message dete hain.

Regular Security Audits

Hamara technical team har mahine security checks karta hai aur apne systems ko update rakhta hai. Yeh ensure karte hain ke new cyber threats se aapka data mehfooz rahe.

Hamara privacy policy kaun se topics cover karta hai

Account Registration
Jab aap register karte ho, tab aapka naam, email aur phone number liya jata hai. Yeh data aapke account recovery aur withdrawal verification ke liye zaroori hota hai.
Payment Method Protection
JazzCash, Easypaisa, SadaPay aur Raast details aapke account mein securely store hoti hain. Agar aap kisi payment method ko save karte ho, to sirf aap hi usey use kar sakte ho.
Withdrawal Verification
Jab aap paise nikalna chahte ho, tab hum aapka identity verify karte hain. Yeh ensure karte hain ke only aap hi apne account se funds withdraw kar rahe ho.
Cookie and Tracking
Hi game aapke browser behavior ko samjhne ke liye cookies use karta hai—sirf aapke experience improve karne ke liye. Hum yeh data advertisers ko nahi bhejte.
Login Security
Aapka password hum hash format mein store karte hain. Even hamara team aapka password nahi dekh sakta. Agar aap password bhool gaye, to reset link email par bhejta hai.
Data Retention Timeline
Account band karne ke baad bhi hum mandatory legal compliance ke liye 3 saal tak transaction records rakha hain. Personal details baad mein securely delete ho jate hain.
Cross-Border Data
Aapka data Pakistan ke servers mein rehta hai. Hum international regulations follow karte hain par aapki maloomat Pakistan ke bahar nahi jata unless aap special request karo.

Hi game ke privacy aur security features

One-Click Account Access

Aapka login password aur two-factor verification secure rehta hai. Mobile app aur desktop dono par aap easily log in kar sakte ho aur apna data dekh sakte ho.

Deposit Confirmation

Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, tab aapko instant confirmation mil jata hai. Aapki transaction ID aapke account history mein permanent store hoti hai.

Withdrawal Transparency

Aapke withdrawal request ko real-time track kar sakte ho. Hum aapko har step—verification, processing, transfer—ke liye message bhejte hain.

Account Statement Export

Aap apne puri activity ka statement download kar sakte ho—payments, withdrawals, deposits sab. Yeh PDF format mein available hota hai.

Privacy Controls in Settings

Aapke account settings mein aap choose kar sakte ho ke hum aapko promotions ya updates bhej sakein ya nahi. Communication preferences aap khud set kar sakte ho.

Secure Account Closure

Jab aap account band karna chahte ho, to hum aapke remaining balance wapas kar dete hain aur aapka data deletion request process karte hain.

Privacy policy ke bare mein aapke aam sawaal

Nahi. Aapka JazzCash, Easypaisa, SadaPay ya Raast details sirf aapke account ke liye safe hote hain. Hum marketing companies ya third parties ko payment data nahi dete. Sirf banking regulations ke tahat kuch financial audits mein yeh shared hota hai.

Aapka personal data (naam, email, phone) account deletion ke baad delete ho jata hai. Lekin legal compliance aur fraud prevention ke liye transaction records 3 saal tak rakhe ja sakte hain—lekin yeh anonymized rehte hain.

Hum aapka IP address record karte hain security purposes ke liye—taki unauthorized access detect kar sakein. Lekin hum aapko physically track nahi karte. Agar aap supported ilaqe se bahar hote ho, to aapka account access block ho sakta hai.

Haan, jab aap pehli baar paise withdraw karte ho, to hum aapka CNIC ya passport verify karte hain. Yeh Pakistan ke AML (Anti-Money Laundering) qanoon ke tahat zaroori hai aur aapka account suraksha bhi ensure karta hai.

Bilkul. Aapka password hash format mein store hota hai, matlab ka iska original form server mein nahi likha hota. Even hamara support team aapka password nahi dekh sakta. Agar bhool gaye, to reset link email par bhejta hai.

Jab hum apne privacy policy ko update karte hain, to hum aapko email aur in-app notification dono se inform karte hain. Important changes ke liye 30 din ka notice period dete hain taki aap padh-samajh saken.

Foran live chat ya email support se contact karen. Hamara team aapka account freeze karega, password reset karega, aur suspicious activity ko block karega. Hum 24 ghonton ke andar aapke account ko secure kar dete hain.